The free shipping packages usually get USPS First Class mail service.

Yes, unless you choose to upgrade to United Parcel Service delivery. UPS Will not deliver to post office boxes, so we must have a street address for UPS delivery if you choose this option.

We ship each weekday, and most orders go out within 48 hours or less from the time they are placed. We do not ship on Saturday or Sunday. Orders that are placed on the weekend ship on Monday. Orders placed after 12 Noon Eastern time usually ship the next day; if the order is placed before 12 noon it may go out the same day it was placed.

We ship from our manufacturing facility in New Paris, Ohio.

If you live in Ohio, delivery usually takes 1- 2 days. Packages will take 2 – 3 days to be delivered in the bordering states and 3-5 days for most of the USA. The west coast usually takes 5-6 business days for delivery, depending on how close you are to a major metropolitan center. We also ship to Canada, Europe, and Asia. Outside the USA, there are additional shipping charges.

You may contact us to request faster delivery if you’re in a hurry.

Note: UPS doesn’t count the pickup day in delivery times. So, if you place an order after our 3 p.m. Eastern time cut off on a Monday, UPS will pick up your order Tuesday and deliver on Friday. Next day air packages are delivered the day after they are picked up, and 2nd day air packages are delivered 2 days after the day they are picked up.

Custom color items, and some color requests can take up to a week to ship. If you have made a special request, or designated custom colors in your order. Please give us the time to custom make your items, this can take up to a week or more.